Frequently Asked Questions

Every item is printed on demand after you order, on quality blanks from Bella+Canvas (tees, long sleeves) and Gildan (hoodies, sweatshirts). Printing to order means less waste and no unsold stock.

Production usually takes 2–5 business days. Then your order ships, and you receive a tracking link by email. See our Shipping Policy for delivery estimates by region.

Yes, within 2 hours of placing it, before it goes into production. Email sales@paleothreads.com as soon as possible with your order number.

Yes. Every plate in the Deep Time Atlas comes as a t-shirt, hoodie, crewneck sweatshirt and long sleeve tee, and our most popular designs also come in kids’ sizes. Use the “also available as” selector on any product page to switch styles.

We currently ship to the United States, Canada, the United Kingdom, Australia and Italy. Shipping costs and options are shown at checkout before you pay.

Yes. Orders of $60 or more ship free to the United States, Canada, the United Kingdom and Australia. The discount is applied automatically at checkout.

Holiday orders: order by 7 December for standard delivery to the US before Christmas (dates may change; we'll post updates).

Orders are printed at the facility closest to you whenever possible, which keeps duties rare. If your country charges import duties or taxes not collected at checkout, they are paid by the recipient.

All adult styles are unisex. Tees and long sleeves have a retail fit: true to size for most men, and many women prefer one size down. Hoodies and sweatshirts have a classic, relaxed fit; size up for an oversized look. Kids’ tees have room to grow.

Wash cold, inside out, with similar colors. Tumble dry low or hang dry. Do not iron directly on the print and do not dry clean.

Contact us within 30 days of delivery with your order number and a photo. We send a free replacement or a full refund, and you do not need to send the item back. Details are in our Returns & Refunds Policy.

Because each piece is made for you, we do not accept returns for size or change of mind, except where the law gives you a right of withdrawal (for example, customers in the EU and UK have 14 days). Please check the fit notes on each product page before ordering.

Visa, Mastercard, American Express, Maestro, UnionPay, PayPal, Shop Pay, Apple Pay, Google Pay and Klarna. All payments are processed securely; we never see or store your full card details.

Each plate is reconstructed from published fossil evidence and current research: feathers, lips, posture, plants and the animals that actually lived together. Where scientists still debate a detail, we say so in the field notes on the product page.

Please do. Paleontology changes as new fossils are found. Write to sales@paleothreads.com and we will look into it.